The questions below represent ones we are often asked by families looking to set up tutoring with us.
FAQ

Rates & Scheduling (U.S)

Do you come to our home?

Yes, we do most of our private one-on-one sessions at students’ homes, although some tutors work only out of our Manhattan, Brooklyn, and Irvington offices. In Los Angeles and on Long Island, tutoring is generally done at students’ homes. Mock testing and small classes are done either at our offices or at other locations that can hold groups of students. Bespoke also works with many students both nationally and internationally by Skype and other web-based programs.

If we live far away from one of Bespoke’s offices, will you still come to our home?

For clients who live more than 25 minutes by car or train away from one of our offices, we usually ask that they come to an office location for sessions. Trips longer than 25 minutes can be arranged at a higher cost to cover travel time.

How long are your sessions?

Bespoke offers extraordinary flexibility when you are planning tutoring sessions. All tutors are in charge of their own schedules, so you are free to make whatever arrangements you’d like with your tutor. Although most sessions are one hour in length, some students may want 1.5 or 2 hour sessions either regularly or on occasion. This can easily be arranged. For test prep in grades 7-12, we suggest a minimum session length of 1.5 hours.

When are you available to meet with students?

Many of our tutors are available in the weekday afternoons and evenings usually until 10:00 or 10:30 pm. They are also available on most weekends. If students are home from school for some reason during the day and would like to meet, this can also be arranged.

Are you available by phone or email if my child has questions on a day when you don’t meet?

All of our tutors are available by cell or by email if questions arise or if you need to change an appointment. Some tutors can help with a paper, lab, or project by email or Skype.

How much do you charge?

Tutoring rates reflect the expertise that our tutors have in a variety of subject areas. Most of our tutors have advanced degrees in their fields or are working toward advanced degrees; most have many years of teaching and tutoring already under their belts. Our rates do not vary according to the service we are providing or the location of the sessions but rather according to the tutor you work with. Some of our tutors are billed out at higher rates than are others because of their experience working with our company. Our rates for 1-on-1 tutoring range from $195 to $350 per hour depending on the tutor.

Do you have a cancellation policy?

Yes, appointments that are not cancelled at least 24 hours in advance will be billed in full. While we understand that sports and doctor commitments may arise rather spontaneously, our schedules are so tight that the policy is necessary because appointment slots often cannot be filled at the last minute.

How often should we meet with a Bespoke tutor?

For most academic subjects (e.g. tutoring in biology), one session (1-1.5 hours) per week is usually sufficient. For more intensive work, such as organizational skills tutoring, help in more than one subject, or standardized test prep, it may be advisable to meet more than once a week. How often you should meet can generally be determined after the first session.

Philosophy & Approach (U.S)

What subjects do you tutor?

Bespoke Education offers help in almost all subjects and for almost all standardized tests (ISEE/SSAT, SHSAT, SAT I, SAT II, ACT, GRE, GMAT, LSAT, and MCAT). Call or email for more details. Bespoke works with students from grades Kindergarten through graduate school, and with many adults.

What is your approach to tutoring in an academic subject?

We have a great deal of teaching and curriculum design experience in a variety of subject areas. Part of our successful approach to tutoring in an academic subject is to know the curricula and the teachers at the schools we work with. Our tutors really know the subjects they teach! Over the years, we have established contacts with many school administrators and teachers, with whom we are in contact on a regular basis. For some of the schools, we are so familiar with the school’s curriculum and teachers in certain subjects that we can truly offer a personalized tutoring experience that no one else can. Bespoke’s tutors also work closely with psychologists and learning specialists. We are happy to work with the specialist at your child’s school or with the evaluator who has done educational testing for your child so that we can craft a unique and successful tutoring program.

Will you help my son/daughter finish homework?

One of the things we, as tutors, try to avoid is doing students’ work for them. Most tutoring sessions focus on learning concepts in ways that make more sense to students: re-teaching certain things that they have gone over in class so that they really understand the material on a deeper level. In this way, homework that seemed difficult at first can be delved into with confidence and the student will have no need for someone to sit with him or her as homework gets completed.

What is your overall philosophy regarding tutoring?

Tutoring is a process. Changes and progress do not happen overnight and cannot be expected to. It takes time for students to mature academically, as they get used to the expectations of different teachers and subject matter. Good tutoring helps bring the student confidence in a course or for a test that he or she would not have gained otherwise. The proper preparation lets a student walk into an exam or classroom and feel in control. The importance of this confidence cannot be underestimated. Good tutoring allows students to focus on and to relearn subject matter content that they couldn’t pick up for some reason in the larger, more impersonal setting of a school classroom. Finally, good tutoring involves a relationship in which students gradually learn how to do everything on their own, without relying on someone’s help – it is part of the process of moving onto college and employing a more independent and adult approach to learning.

Mock Testing (U.S)

Does Bespoke administer mock tests for every type of standardized test?

We can provide our mock testers with almost every standardized test – ISEE, SSAT, SHSAT, SAT I and II, ACT, and LSAT. We do on occasion administer other types of tests. For more information, feel free to contact us. Bespoke does not currently offer PSAT mock tests. We suggest that students preparing for the PSAT take a full-length SAT instead for the most complete diagnostic profile possible.

Where do you get your mock tests from?

Some of the tests we use are real, released versions that are purchased from the test-makers, while others are tests we have designed ourselves to be extremely test-like in their content and format. We work hard to give our students the most realistic testing experience possible.

When can I take a mock test?

Depending on the location, Bespoke offers mock testing every weekend and on some weekdays, including many school holidays. Sign-ups are done via our website, where our mock test calendar is always up to date. You can also email Mock@BespokeEducation.com with questions.

Do you administer mock tests to students who need extra time or other accommodations?

Absolutely! We have students who test with us and need 50% or even 100% extra time. If you are registering for a test and need extra time, there is a place on the registration form to indicate that. For extra-time SAT I and ACT, students must sign up for the 9:00 am seating on either Saturday or Sunday (Manhattan also allows 2:30 pm extended time testing). If you need other accommodations, please contact our office to set them up. Extra fees may apply for accommodations other than extended time.

If I am taking an SAT with 100% extended time, do I have to split the test over two days?

100% extended time SATs are taken over two separate days just like the actual exam. You can split your test up over the course of either a single weekend (like the real test) or two successive weekends (easier for packed schedules).

If I am taking an ACT with 50% extended time, how is it administered?

For 50% extended time ACTs, we run the test as specified by ACT: you will be given 5 hours 45 minutes (including breaks) for the ACT with Writing. If you are not taking the Writing section of the exam, you will be given 5 hours.

When do I get my score report back?

Score reports are emailed out to students and their tutors as PDF files three business days after the mock test date. Bespoke also offers RUSH scoring for a small additional charge, which enables students to get their test results back within 24 hours.

What do I do with my mock test results?

Your detailed analysis will allow you to examine closely the questions you are getting right and wrong. In most cases, our score reports show the question types in addition to the correct answers (so you can tell, for example, that you are getting more algebra questions wrong than geometry questions on your ACT). The score report breakdown will help you and your tutor work specifically to improve performance on certain types of questions. The report can also indicate where you ran out of time or were under time pressure.

How often should I take mock tests?

The more the better! Mock tests are one of the best ways to get comfortable with the timing of an exam, to experience the exam’s content and structure, and to see how your preparation for the exam is going. We suggest a minimum of 4-6 full-length mock tests before you take any test for real. Bespoke’s detailed analysis and feedback of these mocks will help you zero in on areas of weakness well before test day.

Do I need to bring food or drinks to the mock test?

You can if you’d like, but we always have plenty of snacks at our office and there’s always a full water cooler. You will not be able to eat food during your mock test, except during breaks.

Do I need to bring pens, pencils, or calculators?

Again, you can if you like, especially if you have a calculator you are comfortable with. However, we always have sharpened pencils, pens, and calculators for you to use (including TI-83 Plus graphing calculators when needed).

Other

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Paris

What is Bespoke’s overall tutoring philosophy?

Tutoring is a process. Changes and progress do not happen overnight and cannot be expected to. It takes time for students to mature academically as they get used to the expectations of different teachers, courses, or standardized tests. Good tutoring helps bring the student confidence that he or she might not have gained otherwise. The proper preparation lets a student walk into an exam or classroom and feel in control. The importance of this confidence cannot be underestimated. Bespoke’s focus is to get students to focus on subject matter content or test-taking strategies in a way that makes them easier to learn and encourages a more independent and adult approach to learning.

Where does tutoring take place?

Bespoke’s tutoring is generally done at your home or our Reid Hall office. When we hold a test prep class, those are usually held at the schools where we are running the class. We can also arrange small group classes at our office or at your home for 3-4 students. If you live outside of Paris proper, we generally ask that students come to Reid Hall to tutor or do their sessions via Skype.

How do we set up private or small-group tutoring?

Simply call our office at 01 76 73 92 85 and we’ll get you set with one of our experts. When we do, scheduling is done directly with your tutor while billing is done through our office. No checks or cash exchanges happen with the tutors. If you ever need anything, just call or email our office and we’ll get back to you promptly. And you can expect regular calls or emails checking in to see how everything is going.

How much will tutoring cost?

Bespoke’s usual fee for 1-on-1 tutoring is 175€ per hour (TVA/VAT of 19.6% included.) For groups of 2-3 students, this fee is discounted 30% per student per hour. For groups of 4 or more, discounts of 50% or more can be arranged. Additional fees apply for mock testing and score reports (55€ per test and report including 19.6% VAT, although up to 3 SAT2 exams can be taken the same day for a single fee) and for Bespoke’s proprietary lesson books (45€).

NOTE: There is a 24-hour cancellation policy for all tutoring appointments and mock tests. You must contact your tutor directly (and not our office) if you need to cancel or change an appointment.

How long are the tutoring sessions?

Bespoke offers extraordinary flexibility when you are planning tutoring sessions. All tutors are in charge of their own schedules, so you are free to make whatever arrangements you’d like with your tutor. Although most sessions are one hour in length, some students may want 1.5 or 2-hour sessions. This can easily be arranged. For test prep in grades 7-12, we suggest a minimum session length of 1.5 hours at least once per week.

How often should we meet with our tutor?

For most academic subjects (e.g. tutoring in biology), one session (1-1.5 hrs) per week is usually sufficient. For more intensive work, such as organizational skills tutoring, help in more than one subject, or standardized test prep, it may be advisable to meet more than once a week. How often you should meet can generally be determined after the first session.

What types of mock tests does Bespoke administer?

We can provide our mock testers with almost every standardized test, including ISEE, SSAT, SAT I and II, and ACT. For more information, feel free to call our office or contact Zachary Fox, our Paris director, at Zach@BespokeEducation.com. Bespoke does not currently offer PSAT mock tests. We suggest that students preparing for the PSAT take a full-length SAT instead for the most complete diagnostic profile possible.

When can I take a mock test?

Our mock testing runs every Saturday and Sunday morning. Sign-ups are done via our website, where our mock test calendar is always up to date. All mock tests take place at our Reid Hall office, near Montparnasse. For more information, feel free to call our office or contact Zachary Fox, our Paris director, at Zach@BespokeEducation.com.

Do you administer extra time mock tests or allow other accommodations?

Absolutely! We have students who test with us and need 50%, or even 100%, extra time. If you are registering for a test and need extra time, there is a place on the registration form to indicate that. For all other accommodations, please contact our office as additional fees may apply.

When do I get my score report back from mock testing?

Score reports are emailed out to students and their tutors as .pdf files by Wednesday afternoon after the weekend mock test date. Bespoke also offers RUSH scoring for an additional charge, which enables students to get their test back within 24 hours.

What do I do with my mock test results?

Your detailed analysis will allow you to closely examine the questions you are getting right and wrong. In most cases, our score reports show the question types in addition to the correct answers (so you can tell, for example, that you are getting more algebra questions wrong than geometry questions on your ACT). The score report breakdown will help you and your tutor work to improve performance on specific types of questions. The report can also indicate where you ran out of time or were under time pressure.

How often should I take mock tests?

The more the better! Mock tests are one of the best ways to get comfortable with the timing of an exam, to experience the exam’s content and structure, and to see how your preparation for the exam is going. We suggest a minimum of 4-6 full-length mock tests before you take any test for real. Bespoke’s detailed analysis and feedback of these mocks will help you zero in on areas of weakness well before test day.

What should I bring to my mock test?

Our office always has water, snacks, pencils, and some calculators. You should bring your own snacks and a drink if you’d like, and a calculator if your test allows you to use one. Keep in mind that the ACT exam does not allow calculators more advanced than the TI-89. Physics and Chemistry SAT2 exams do not allow calculators, nor do the ISEE and SSAT exams.

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Paris (FR)

Quelle est la philosophie pédagogique de Bespoke?

Le soutien scolaire demande du temps. Une amélioration des performances radicale et instantanée est peu réaliste. Les élèves acquièrent de la maturité intellectuelle en se confrontant aux attentes de divers enseignants, en suivant des cours variés et en se familiarisant avec différents tests standardisés. Ils prennent confiance en eux grâce à un soutien scolaire de qualité. Une bonne préparation leur permet d’aborder les cours et les examens avec aisance. Dans le milieu scolaire, la confiance en soi est d’une importance primordiale. Les enseignants de Bespoke accompagnent les élèves vers l’autonomie et la maturité, par le biais d’approches facilitant l’acquisition des connaissances fondamentales et de stratégies de réussite aux examens.

Où se déroule le soutien scolaire?

En général, le soutien scolaire a lieu à votre domicile ou dans notre centre de préparation à Reid Hall. Les cours en groupe sont habituellement dispensés dans des lycées parisiens. Sur demande, des cours en petit groupe (3–4 élèves) peuvent être organisés dans notre centre ou à domicile. Si vous habitez en banlieue, les séances de préparation se font ordinairement à Reid Hall ou par Skype.

Comment programmer une séance individuelle ou en petit groupe?

C’est simple. Veuillez appeler notre centre au 01 76 73 92 85, et nous vous mettrons en contact avec l’un de nos enseignants expérimentés. Vous programmerez les séances directement avec lui, mais notre bureau s’occupera entièrement de la facturation (les enseignants n’acceptent pas les paiements). Si vous avez besoin de quoi que ce soit, n’hésitez pas à nous contacter par téléphone ou par email. Nous donnerons rapidement suite à votre demande. Si vous choisissez Bespoke, nous prendrons régulièrement contact avec vous pour nous assurer que nos services correspondent à vos attentes.

Quels sont vos tarifs?

Les cours particuliers coûtent 175€ de l’heure (TVA de 19.6 % comprise). Pour les groupes de 2–3 élèves, nous vous offrons une réduction de 30 % par heure pour chaque élève. Pour les grands groupes (4 élèves ou plus), une réduction d’au moins 50 % vous sera proposée. À ces tarifs s’ajoutent des frais de 55€ (TVA de 19.6 % comprise) vous permettant de passer un examen blanc SAT ou ACT (ou jusqu’à trois examens blancs SAT2 au cours d’une même session) et incluant une analyse détaillée des résultats. Les livres de soutien créés par Bespoke (obligatoirement utilisés par nos enseignants lors des séances de préparation) vous sont proposés au prix de 45€.

ATTENTION : En cas d’annulation de cours ou d’examen blanc, un préavis de 24 heures est obligatoire. Si vous souhaitez annuler ou reprogrammer une séance de soutien scolaire, veuillez contacter directement votre enseignant, sans passer par notre bureau.

Combien de temps durent les séances?

Bespoke présente l’avantage de s’adapter à votre emploi du temps. Les séances sont planifiées auprès de votre enseignant, celui-ci se chargeant de son propre planning, et selon vos disponibilités. D’une durée moyenne d’une heure, les séances peuvent également être prolongées à une heure et demie ou deux heures. Si vous préparez un test standardisé et vous êtes au collège ou au lycée, nous vous conseillons d’étudier avec votre enseignant au minimum une heure et demie par semaine.

Combien de séances faut-il prévoir par semaine?

Pour le soutien scolaire dans la majorité des matières (en biologie, par exemple), une séance d’une heure et demie par semaine est normalement suffisante. Pour un programme de travail plus intensif (soutien scolaire sur plusieurs matières, préparation aux tests standardisés, etc.), il peut s’avérer utile d’organiser plusieurs cours par semaine. Votre enseignant pourra généralement recommander un nombre de cours adapté à vos besoins suite à la première séance.

Quels types d’examens blancs sont proposés par Bespoke?

Bespoke vous propose une gamme presque complète de tests standardisés, du ISEE et SSAT au SAT I, SAT II et ACT. Pour plus d’informations, n’hésitez pas à appeler notre centre de préparation (01 76 73 92 85) ou nous envoyer un email (Paris@BespokeEducation.com). Actuellement, Bespoke ne propose pas le PSAT en examen blanc. Si vous préparez le PSAT, nous vous conseillons de passer le SAT I afin d’obtenir une évaluation détaillée de votre performance potentielle.

Quels sont les horaires des examens blancs?

Les examens blancs sont proposés tous les samedis et dimanches matin. Vous pouvez vous inscrire sur notre site web, où vous retrouverez également le calendrier des examens blancs. Toutes les sessions ont lieu dans notre centre de préparation à Reid Hall, à deux pas de Montparnasse. Pour plus d’informations, veuillez contacter notre centre (01 76 73 92 85) ou (Paris@BespokeEducation.com).

Prenez-vous en compte les aménagements particuliers?

Oui, absolument. Bespoke a l’habitude de travailler avec des élèves ayant droit à 50%, voire 100%, de temps supplémentaire. Si vous avez droit à un aménagement de temps, veuillez le noter sur le formulaire lors de votre inscription. S’il s’agit d’un autre type d’aménagement, contactez notre bureau car il est possible que des frais supplémentaires s’appliquent.

Dans quel délai recevrai-je mes résultats?

Un pdf de vos résultats vous sera envoyé, ainsi qu’à votre enseignant, le mercredi après-midi au plus tard dans le cas d’un examen passé le week-end. Pour un coût supplémentaire, Bespoke vous propose un service de correction rapide (« Rush scoring ») : vos résultats seront envoyés sous les 24 heures.

Comment tirer parti de mes résultats aux examens blancs?

L’analyse détaillée de vos résultats vous permettra d’identifier les questions qui vous posent le plus ou le moins de difficultés. Dans la plupart des cas, vous aurez accès aux réponses correctes, ainsi qu’à un résumé des catégories de questions sur lesquels vous butez. Par exemple, l’analyse pourrait révéler que, sur l’ACT, l’algèbre vous pose plus de difficultés que la géométrie. Cette synthèse détaillée de votre performance vous aidera à focaliser votre préparation avec votre enseignant sur certaines catégories de questions. Elle peut également signaler les épreuves inachevées ou durant lesquelles vous avez été confronté à des contraintes de temps.

Combien d’examens blancs devrais-je passer?

Autant que possible ! Passer des examens blancs est le meilleur moyen de se confronter à ses contraintes de temps, ainsi que de se familiariser avec son contenu et sa structure. Il vous permet également de déterminer si votre préparation est adéquate. Il est conseillé de passer au moins 4 à 6 examens blancs avant de passer l’examen officiel. Notre analyse détaillée de votre performance et nos conseils personnalisés vous aideront à identifier vos faiblesses bien en amont du jour J.

Que devrais-je emmener avec moi quand je passe un examen blanc?

Bespoke vous offrira de l’eau et de quoi grignoter. Vous aurez également accès à des crayons et des calculatrices, si nécessaire. Vous pourrez emmener vos propres snacks et quelque chose à boire, ainsi qu’une calculatrice, si l’examen vous y autorise. N’oubliez pas que certains modèles de calculatrice (TI-89 ou plus) sont interdits pendant l’ACT. L’utilisation de tout type de calculatrice est interdite pendant les SAT2 de physique et de chimie, ainsi que pendant le ISEE et SSAT.

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