FAQ

FAQ

Browse our frequently asked questions.

You will find answers to most of your Bespoke Educational inquiries below.
If you still have questions, please contact us!

Philosophy and Approach

We work with students from elementary through graduate school as well as with many adults. We offer help in nearly any subject and for all of the most popular standardized tests (ACT, SAT, ISEE, SSAT, SHSAT, Regents, AP, Hunter Test, GRE, GMAT, LSAT, and MCAT). We also offer support for students who need help building organization and study skills, and we advise on admissions applications and college essays. Call or email for more details.

Tutoring is a process. It takes time for students to mature academically, as they get used to the expectations of different teachers and subject matter. Good tutoring helps students gain confidence in a course or for a test, so they walk into the classroom and feel in control. Good tutoring allows students to grasp subject matter that they couldn’t pick up for whatever reason in the larger, more impersonal setting of a school classroom. Finally, good tutoring helps students become more independent in their approach to learning. We believe an individualized approach to tutoring and the development of a mentor-student relationship are the fastest, most constructive ways to achieve these goals.

We have a great deal of teaching and curriculum-design experience in a variety of subject areas. Our tutors really know the subjects they teach! Over the years, we have established contacts with many school administrators and teachers; for some schools, we are so familiar with the curriculum that we can truly offer a personalized tutoring experience that no one else can. Our tutors also work closely with psychologists and learning specialists. We are happy to work with the specialist at your student’s school or with the evaluator who has done educational testing for your student so we can craft a unique and successful tutoring program.

Scheduling and Rates

Most tutoring takes place at students’ homes. We’re also happy to provide classroom space for tutoring at our offices in Manhattan and Bronxville or to meet remotely over Zoom or the platform of your choice. 

Our tutors are mobile. If your home is outside our typical tutoring zone, we can always arrange tutoring at a higher cost to cover travel time.

Yes! We have offered online tutoring to clients around the world for years, and we are proud of how closely our tutors replicate the experience of meeting in person. Click here for more information about the online tutoring process.

During the pandemic, some of our test prep classes have moved online, and we are excited to offer both in-person and remote mock testing options.

24/7/365! Please let us know your student’s availability, and we will explain your best options. 

For most academic subjects (e.g. tutoring in biology), one session (60–90 minutes) per week is usually sufficient. For more intensive work, such as organization and study skills coaching, help in more than one subject, or standardized test prep, it may be advisable to meet more than once each week. How often you should meet can generally be determined after the first session.

We offer extraordinary flexibility when you are planning tutoring sessions. All tutors are in charge of their own schedules, so you are free to make whatever arrangements you’d like with your tutor. That said, we typically recommend 90-minute sessions once or twice a week.

All of our tutors are available by phone or email if questions arise or if you need to change an appointment. Often tutors can offer remote support on short notice or an administrator can find a substitute.

Yes: Appointments that are not canceled at least 24 hours in advance will be billed in full. While we understand that sports and doctor commitments may arise rather spontaneously, our schedules are so tight that the policy is necessary because appointment slots often cannot be filled at the last minute.

All of our tutors are fantastic. Many of our tutors have advanced degrees in their fields or are working toward advanced degrees; most have numerous years of teaching and tutoring already under their belts. Some of our tutors are billed out at higher rates than others because of their seniority at Bespoke.

Mock Testing

We can provide mock testers with almost every standardized test: SAT; ACT; Lower, Middle & Upper Level ISEE; Middle & Upper Level SSAT; and SHSAT. We do sometimes administer other types of tests upon request.

Bespoke does not currently offer PSAT mock tests. We suggest that students preparing for the PSAT take a full-length SAT instead for the most complete diagnostic profile possible.

We work hard to give our students the most realistic testing experience possible. Some of the exams we use are official, released versions obtained from the test makers, while others are exams we have designed ourselves to be highly representative of the test’s content and format.

We offer mock testing every weekend and on some weekdays, including many school holidays. See upcoming test dates on our Mock Test Calendar or log in to your Bespoke Account for all available test dates.

Our proctors time and supervise mock tests over Google Meet. During the mock, the proctor presents a whiteboard showing the current section, its duration and its time. Proctors remind students when 5 minutes are remaining in each section, just like the real test.

Two days before the session, mock testers receive a testing invitation that contains the test, bubble sheet, test link, proctor’s name and email, and a troubleshooting guide. Students should print their testing materials before their session.

Absolutely! We have students who test with us and need 50% or even 100% extra time. You will indicate your student’s extra time accommodation when you register for a specific session. Students with extra time must sign up for 9:00 am or 10:00 am seatings. (Manhattan also allows 2:30 pm extended time testing).

Students are welcome to bring a water bottle and are advised to bring their own calculator if their test allows one. We provide snacks and sharpened pencils.

Score reports are emailed to students and their tutors as PDF files three business days after the mock test date. Bespoke also offers rush scoring for a small additional charge, which enables students to receive their test results within 24 hours.

The detailed score report shows which questions a student got right and wrong. In most cases, our score reports also show the question type and difficulty. The report can also indicate where students ran out of time or were under time pressure. Our tutors use score reports to help them hone in on the topics and skills that will most help your student improve.  Families are also welcome to arrange a free consultation with our client services team to discuss mock test results.

Have a question that is not answered here?

Call us at (212) 286-2227 or email us.
Our client services team is looking forward to speaking with you!